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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joseph Toy

August 29, 2026

5  out of  5
rating by Joseph Toy
"Chateau has been our agent for many years. She is very professional with a personal touch. Her office manager Kenya is friendly, always willing to help and always accommodates us. We highly recommend this team."
We responded:
"Thank you, Mr. Toy!! We appreciate you and your family's continuous support over the years. Trusting us as your auto, home, flood insurance provider. We appreciate your 5-star review."
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Stephanie Hendericks

August 29, 2026

5  out of  5
rating by Stephanie Hendericks
"We absolutely love State Farm in  Galt, Chateau Vaughn's office! They have truly become like part of our family, and we can’t say enough wonderful things about them. They are always there when we need them, incredibly helpful, caring, and genuinely invested in making sure we’re taken care of.

We appreciate all of the help, guidance, and support they’ve given us over the years. It’s such a comfort knowing we have a team we can trust and count on. They go above and beyond, and their kindness and personal attention make all the difference.

We are so grateful for everyone at the office, with a special shout-out to Kenya, who is always there to answer our family's questions. We highly recommend them to anyone seeking an insurance team that genuinely cares about their clients. They’re amazing! ❤️"
We responded:
"Thank you so much for the 5 stars, Stephanie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Ismael Cortez

August 25, 2026

5  out of  5
rating by Ismael Cortez
"Terrific service if you need help with all your insurance needs this is the place to go."
We responded:
"Ismael, thank you for the fantastic review! We’re always here to support you with your insurance needs in Galt. "
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Mark Mashburn

August 20, 2026

5  out of  5
rating by Mark Mashburn
"Very nice,efficient interaction. Good pricing and detailed email receipts."
We responded:
"Hi Mark, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Chateau Vaughn’s team.  Please reach out to us if any questions come up!  - Chateau Vaughn’s Insurance Team "
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Raekwon Samuel

August 4, 2026

5  out of  5
rating by Raekwon Samuel
"Great service and fantastic customer support and care"
We responded:
"Thank you for your 5-Star review! Chateau Vaughn's State Farm team is happy to assist you with your insurance needs."
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Mario

July 28, 2026

5  out of  5
rating by Mario
"Kenya gave me great advice and customer service when an uninsured driver crashed into my vehicle."
We responded:
"Mario, thank you for the fantastic review! We’re always here to support you with your insurance needs at Chateau Vaughn's Agency in Galt. "
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Marq B

July 21, 2026

5  out of  5
rating by Marq B
"Kenya was helpful and informative she made the process very easy."
We responded:
"Thank you for your five-star review! We appreciate taking time to submit kind feedback about your experience with us."
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Di Nic

July 16, 2026

5  out of  5
rating by Di Nic
"Chateau and her team have been a pleasure to work with. Knowledgeable, kind and don't speak down to you like my previous agent did.
Thank you team"
We responded:
"Thank you so much for the 5-stars! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us anytime. We appreciate your business here at Chateau Vaughn's State Farm."
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Spozhmai Naziri

June 23, 2026

5  out of  5
rating by Spozhmai Naziri
"“She is absolutely amazing! She is kind, professional, patient, and truly cares about people. Her positive attitude and dedication make a huge difference. She always goes above and beyond to help others and makes everyone feel comfortable and valued. I highly recommend her to anyone looking for someone trustworthy, knowledgeable, and compassionate. Thank you for all your hard work and kindne”"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Chateau Vaughn’s Team. "
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Johnna Wise

June 22, 2026

5  out of  5
rating by Johnna Wise
"Kenya was so nice and helpful through this process! I purchased my first auto insurance and she made the whole thing quick and painless!"
We responded:
"Thank you for the fantastic review, Johnna! We are always here to help with your insurance needs here in Galt . "
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rawha akbari

June 5, 2026

5  out of  5
rating by rawha akbari
"I’m very pleased that I had the opportunity to work with Chateau Vaughn. She was absolutely amazing and very professional throughout the entire process. She helped me find the best auto insurance policy after I had spent a lot of time looking around. Not only did I get a great policy, but I also received outstanding customer service. She made me feel like family, explained everything clearly, and made the process easy to understand. I highly recommend working with her!
Thank you Chateau Vaughn"
We responded:
"Thank you so much for the 5-stars, rawha! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Chateau Vaughn’s Team anytime."
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benjamin matchak

June 5, 2026

5  out of  5
rating by benjamin matchak
"Kenya was the best insurance agent I have ever talked to. She was very informative and helpful. I appreciate the time she took to explane everything in detail."
We responded:
"Wow, thank you for the 5-star review, benjamin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jewel Berger

May 27, 2026

5  out of  5
rating by Jewel Berger
"Wonderful customer service!!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Faith Roots

May 2, 2026

5  out of  5
rating by Faith Roots
"Thank you ms Kenya your a great representative you were helpful and patient. Excellent customer service five star I would rate my experience."
We responded:
"Thank you for your kind review of State Farm Agent Chateau Vaughn’s Team. We appreciate it!"
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Josef Gray

May 1, 2026

5  out of  5
rating by Josef Gray
"Kenya, who helped me, was super sweet and helpful! She felt very trustworthy as I was speaking with her which is exactly what I was looking for."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Chateau Vaughn’s Team. "
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Kamal Reed

April 30, 2026

5  out of  5
rating by Kamal Reed
"My rep was extremely helpful and thorough. They answered the phone immediately."
We responded:
"Kamal, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Chateau Vaughn’s Team is just a call or email away!"
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Parneet Sandhu

April 23, 2026

5  out of  5
rating by Parneet Sandhu
"Chateau is an amazing insurance agent! She's very responsive and always willing to go the extra mile. She helped me with both my life and auto insurance, and I couldn't be happier with the service I received."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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clarissa ojeda

April 23, 2026

5  out of  5
rating by clarissa ojeda
"Everytime I need help or call Kenya and chateau they are awesome and help me with whatever I need. I totally recommend them"
We responded:
"Thank you for your 5-star review. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Your continuous business is appreciated."
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Cindy Gonzalez

April 23, 2026

5  out of  5
rating by Cindy Gonzalez
"I had a great experience with State Farm Insurance, thanks to Kenya and Chateau! They were incredibly helpful and took the time to thoroughly explain all my insurance options. I really appreciated how patient and informative they were—they made everything easy to understand and helped me feel confident in my decisions. Excellent customer service all around. Highly recommend working with them!"
We responded:
"Thank you for your 5-star review, Cindy! We strive for excellence in all things insurance and are grateful for your positive feedback. We appreciate your business."
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Latrenia Minnifield

April 22, 2026

5  out of  5
rating by Latrenia Minnifield
"Excellent customer service. Promptly return calls. Very detail with products. Respectfully, listen to my needs."
We responded:
"Thank you Latrenia for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Chateau Vaughn’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Galt ."
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charnae moore

April 22, 2026

5  out of  5
rating by charnae moore
"Extremely thorough and knowledgeable about insurance. Trustworthy and friendly. This is the best experience that I have ever had."
We responded:
"Thank you Charnae. I appreciate you trusting me and State Farm with your family's Life Insurance."
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angelica sanchez

April 22, 2026

5  out of  5
rating by angelica sanchez
"Absolutely love this office!! They have been nothing but good to me and my family always on top of all of my needs!! If I could give Kenya a 1000 star I would!! The best of the best! great customer service! Princess"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Chateau Vaughn’s Team. "
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Ministry ParadiseMBC

April 20, 2026

5  out of  5
rating by Ministry ParadiseMBC
"Great experience"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Galt to know that you had such a wonderful experience with us here on State Farm Agent Chateau Vaughn’s Team."
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Connie Pugh

April 2, 2026

5  out of  5
rating by Connie Pugh
"Chateau and Kenya, Thank you so
much for your excellent Coustomer Service. You are always a phone call away to handle any issues. I appreciate you so much !"
We responded:
"Connie thank you for your kind words. We appreciate you! We are always happy to help make life go right. Your continuous business is appreciated."
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Juan Madrigal

March 25, 2026

5  out of  5
rating by Juan Madrigal
"Very polite and helpful great attitude excellent service easy to work with"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Chateau Vaughn’s Team. "