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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Spozhmai Naziri

Spozhmai Naziri

June 23, 2026

5  out of  5
rating by Spozhmai Naziri
"“She is absolutely amazing! She is kind, professional, patient, and truly cares about people. Her positive attitude and dedication make a huge difference. She always goes above and beyond to help others and makes everyone feel comfortable and valued. I highly recommend her to anyone looking for someone trustworthy, knowledgeable, and compassionate. Thank you for all your hard work and kindne”"
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Johnna Wise

June 22, 2026

5  out of  5
rating by Johnna Wise
"Kenya was so nice and helpful through this process! I purchased my first auto insurance and she made the whole thing quick and painless!"
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rawha akbari

June 5, 2026

5  out of  5
rating by rawha akbari
"I’m very pleased that I had the opportunity to work with Chateau Vaughn. She was absolutely amazing and very professional throughout the entire process. She helped me find the best auto insurance policy after I had spent a lot of time looking around. Not only did I get a great policy, but I also received outstanding customer service. She made me feel like family, explained everything clearly, and made the process easy to understand. I highly recommend working with her!
Thank you Chateau Vaughn"
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benjamin matchak

June 5, 2026

5  out of  5
rating by benjamin matchak
"Kenya was the best insurance agent I have ever talked to. She was very informative and helpful. I appreciate the time she took to explane everything in detail."
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Jewel Berger

May 27, 2026

5  out of  5
rating by Jewel Berger
"Wonderful customer service!!!"
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Faith Roots

May 2, 2026

5  out of  5
rating by Faith Roots
"Thank you ms Kenya your a great representative you were helpful and patient. Excellent customer service five star I would rate my experience."
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Josef Gray

May 1, 2026

5  out of  5
rating by Josef Gray
"Kenya, who helped me, was super sweet and helpful! She felt very trustworthy as I was speaking with her which is exactly what I was looking for."
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Kamal Reed

April 30, 2026

5  out of  5
rating by Kamal Reed
"My rep was extremely helpful and thorough. They answered the phone immediately."
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Parneet Sandhu

April 23, 2026

5  out of  5
rating by Parneet Sandhu
"Chateau is an amazing insurance agent! She's very responsive and always willing to go the extra mile. She helped me with both my life and auto insurance, and I couldn't be happier with the service I received."
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clarissa ojeda

April 23, 2026

5  out of  5
rating by clarissa ojeda
"Everytime I need help or call Kenya and chateau they are awesome and help me with whatever I need. I totally recommend them"
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Cindy Gonzalez

April 23, 2026

5  out of  5
rating by Cindy Gonzalez
"I had a great experience with State Farm Insurance, thanks to Kenya and Chateau! They were incredibly helpful and took the time to thoroughly explain all my insurance options. I really appreciated how patient and informative they were—they made everything easy to understand and helped me feel confident in my decisions. Excellent customer service all around. Highly recommend working with them!"
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Latrenia Minnifield

April 22, 2026

5  out of  5
rating by Latrenia Minnifield
"Excellent customer service. Promptly return calls. Very detail with products. Respectfully, listen to my needs."
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charnae moore

April 22, 2026

5  out of  5
rating by charnae moore
"Extremely thorough and knowledgeable about insurance. Trustworthy and friendly. This is the best experience that I have ever had."
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angelica sanchez

April 22, 2026

5  out of  5
rating by angelica sanchez
"Absolutely love this office!! They have been nothing but good to me and my family always on top of all of my needs!! If I could give Kenya a 1000 star I would!! The best of the best! great customer service! Princess"
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Ministry ParadiseMBC

April 20, 2026

5  out of  5
rating by Ministry ParadiseMBC
"Great experience"
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Connie Pugh

April 2, 2026

5  out of  5
rating by Connie Pugh
"Chateau and Kenya, Thank you so
much for your excellent Coustomer Service. You are always a phone call away to handle any issues. I appreciate you so much !"
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Juan Madrigal

March 25, 2026

5  out of  5
rating by Juan Madrigal
"Very polite and helpful great attitude excellent service easy to work with"
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Kristine Webb

March 12, 2026

5  out of  5
rating by Kristine Webb
"Amazing office! Kenya is a delight and will work diligently on your behalf. And Château has the experience to guide you for the best possible policy for you. I highly recommend Château Vaughn a State Farm agency."
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Jonathan Garcia

March 5, 2026

5  out of  5
rating by Jonathan Garcia
"Kenya helped out a lot and had amazing customer service."
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Breanna Allen

February 18, 2026

5  out of  5
rating by Breanna Allen
"They both were amazing and so helpful.. I’m so happy with them and how they went beyond what was expected.."
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Alysia O'Neal

February 11, 2026

5  out of  5
rating by Alysia O'Neal
"Kenya made it easy and the police was affordable!!! Very happy with the service."
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T Saing

February 9, 2026

5  out of  5
rating by T Saing
"Kenya is helpful and my experience with her is always a good one. I recommend State Farm insurance for everyone."
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Hector Soto

January 21, 2026

5  out of  5
rating by Hector Soto
"Kenya is always super helpful to talk to. Greatly appreciate their service"
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Donald Mccrorey

December 19, 2025

5  out of  5
rating by Donald Mccrorey
"State farm is awesome they're always there when you need them good coverage very happy with them I've been with them for a while now and got my second car insured with them now very happy with the coverage they give me"
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Brenda Picetti

December 4, 2025

5  out of  5
rating by Brenda Picetti
"Hi this is Brenda picetti for all the qualities they have I give them a 5 stars"